January 26, 2010

Choosing the right ITAD provider: Look at operational, financial, environmental and liability capabilities

Choices. Everyday we are faced with choices from the simple (what color shirt to wear) to the more complex (what to get my son for his birthday). Making the right choice can be easier when you do your homework and have the right information to make an educated decision.

The same holds true in choosing the right IT asset disposition supplier. Because enterprises are looking at a long term partnership, I recommend that companies look at service providers through four primary areas: operational, financial, environmental and liability.

First, what are their operational capabilities? What type of quality certifications do they have? You need to know that the work can be performed at a high-level on a repeated basis.

Second, from a financial perspective –What is their financial strength? Where do they receive their funding and how many years have they been in business?

Third, understand their environmental policies, and make sure that they have the appropriate permits to handle your e-waste. An ITAD provider should have a clear landfill and exportation policy. You certainly want to make sure that your assets aren’t ending up in a landfill, or exported to other areas of the world for ultimate disposal.

And fourth, from a liability protection perspective, what levels of liability protection can they provide to you? Are they going to be able to give you indemnification for any data security breaches, and indemnification for environmental compliance?

If there are other areas you consider important to evaluating an ITAD provider please let me know your thoughts.

In June of 2010, Converge was acquired by Arrow Electronics. Our ITAD services are now under Arrow Value Recovery. For more information, please visit www.arrowvaluerecovery.com.

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