June 29, 2011

Why a Global Footprint?

It seems that most independent electronic components distributors want to claim they have a “global footprint.” But you may need to read the fine print to determine what that footprint really includes. Sometimes a “global” electronics distributor has a sales office in only one country besides its home base. That may qualify as international, but it probably isn’t exactly what you envision when you think about working with a global distribution partner.

True global reach is something you should seek in an independent electronic components distribution partner for the following reasons:

-When you have a shortage situation, a distributor with a network of thousands of trusted sources around the world increases your chance of finding even the most highly allocated component quickly and effectively.

-When you have surplus inventory, a distributor with visibility into industry wide usage of electronic components in every global region helps you find the right buyer in the right time frame.

-A truly global sales and electronic parts procurement partner never sleeps. So, an independent distributor with 24/7 coverage can find solutions to your needs as soon as they become available in any region of the world. It can also provide around-the-clock support.

-A global distributor has a thorough understanding of local cultures, customers, languages, and international transaction regulations, which means you don’t have to worry about anything but your core mission.

Converge is a true global independent distributor. We have three headquarter offices located in each of the world’s major trading regions: Peabody, Massachusetts (the Americas); Amsterdam, Netherlands (Europe, the Middle East, and Africa); and Singapore (Asia Pacific). Converge also has experienced electronic components traders, commodity managers, and logistics teams stationed at additional locations around the world.

Whether your company needs to recover value from surplus inventory or source hard-to-find parts to keep your production moving, you don’t want your solutions to be limited to a certain region of the world. You want the world at your fingertips – and a global independent distributor can give it to you.

June 15, 2011

Expert Engineers: Another Piece in the Quality Puzzle

At Converge, we are committed to ensuring the quality of every single electronic component lot that passes through our facility.

Recently, we have been using the Converge blog to explain some of the ways that we do this, from our advanced quality testing methods to our vendor screening and management program. Now I’d like to tell you about one more extremely important layer of defense: our expert electronic component engineers.
  
Every inventory lot that comes through Converge facilities undergoes a 76-point inspection process. This begins with our front line inspectors who check to make sure that the part numbers, manufacturer, quantity, date codes, and physical condition are exactly what were ordered. Then, the lots are further inspected by a skilled component engineer. Our engineers are the expert eyes that spot even the tiniest details that would qualify a component as “substandard.” They are a critical part of our quality process and line of defense.  

That is why Converge only hires certified engineers with a bachelor’s degree and three years of field experience, or an associate’s degree with five years of field experience. Upon joining Converge, they undergo an extensive training process that includes learning the detailed steps in the Converge electronic component inspection process from one of our tenured component engineers.

Among other credential and training requirements, Converge engineers are required to:

-Pass the IDEA-ICE-3000 Certified Professional Inspector exam within 90 days of hire, and be recertified every two years
-Be certified to ANSI ESD 20.20 – 2007 standards
-Attend ongoing Counterfeit Electronic Component Avoidance Workshops (CCAW), which highlight the latest counterfeiting trends in the marketplace
-Attend ongoing Measurement System Analysis training

In addition, many of our non-engineer inspectors go through the same training and certifications. In fact, Converge has more IDEA-ICE 3000 certified inspectors than any other IDEA member company – a fact that makes us proud. Every certification, every training course, and every electronic component engineer is a significant investment for our company. But we feel that these are investments that must be made in order to protect our customers’ supply chains and deliver the quality they expect and the peace of mind they deserve.