December 30, 2013

Converge Wraps Up 2013

We made it! Converge has had such a busy year we felt it was only fitting to recap for the end of year our past blogs for 2013.

So…Converge kicked off 2013 by discussing the results of our Annual Customer Satisfaction survey sharing some valuable feedback that customers provided to make further improvements on the services we provide globally.

We then introduced a series introducing some our key global leaders such as Bobby Ireland - Director of Global Business Trade Operations, Cannie Kok - Director of APAC Commodity & Purchasing, and Eric Wu - Director of Sales in APAC for South Asia and how their function provides Converge customers value.

We followed up by highlighting some of the major industries served, specifically Telecommunications and highlighted some of our regional offices in Israel, Shanghai and Sweden which not only provide the same services as our corporate offices in Peabody, MA, but also provide additional visibility in areas of the world most electronic distributors can’t.

We also introduced Pathfinder, an enhancement to our proprietary software system that improves our sales process, helps identify additional cost savings, and provides shortage solutions and surplus inventory mitigation for our customers.

Next we talked extensively about Converge’s commitment to quality, our strict compliance/logistics procedures, our C-TPAT recertification, the amazing implementation of 5S to improve quality/efficiency, as well as our quest to be AS-6081 certified.

But there was more. In another blog, we discussed common causes of shortages and what actions can be taken to alleviate procurement challenges during this period of the market cycle.

And finally, we introduced our readers to the Converge Global Operations team (Cannie Kok -Director of Commodities for APAC, Bobby Ireland - Director of Global Business Trade Operations, and Spence Huffstetler - Manager of NA Trade Operations). We outlined how their function takes them a step back from all the day-to-day sourcing and surplus management activities so they can measure the overall business objectives and establish specific goals to help grow and continue to support the business.

What a year it’s been!

We are so proud of our accomplishments and familiarizing our readers with what it takes to be a leader in the independent electronics components distribution industry.

Stay tuned for more in 2014!

December 5, 2013

Where Did We Come From? A Look at Converge’s History

We’ve come a long way, baby…

When it comes to technology and innovation, 33 years is quite a long time.

Over three decades ago, before IBM launched its first PC and Apple launched its first Macintosh, the early beginnings of Converge had already started to take root. In 1980, a company called New England Circuit Sale was founded. Later renamed NECX, the company developed a unique database system for tracking and pricing electronic components. A few years later, its first proprietary electronic parts tracking system was released, thereby establishing the company in the industry with the first centralized electronics exchange.

The purpose of the database system and electronics exchange was to more accurately track and fulfill demands in the marketplace that up until that time had been almost nonexistent.

When the legendary parts shortage of the early ’90s finally subsided, the organization set the stage for future growth by expanding globally into Sweden, Ireland, and the Netherlands.

In 2000, an independent organization founded by 16 leading high-tech OEMs, contract manufacturers, component manufacturers, and distributors acquired NECX and renamed the company Converge. In 2004, Converge shifted its focus to trade business and launched an IT asset disposition (ITAD) division and a reverse supply chain solutions group. Also at that time, the organization further expanded its global footprint, opening offices in France, China, and Stockholm.

Not surprisingly, in 2007, Converge received media recognition by being named the largest independent distributor of electronic components in a ranking of the 10 largest companies in the industry. In addition, Electronic Business magazine listed Converge as the top independent distributor of electronic components and supply chain services in its annual “Top 25 North American Electronic Component Distributors” rankings.

In 2010, Converge became a subsidiary of Arrow Electronics. The corollary divisions known as ITAD-IT asset disposition and ReSolve - reverse supply chain division were reorganized according to service function under Arrow offerings.

Today, Converge is an Arrow Company and still a leading global supply chain partner for technology-driven companies. With Arrow’s backing and over 33 years of market expertise in shortage solutions and surplus inventory management, coupled with a rigorous 100+ quality inspection process, Converge has not only helped organizations manage their supply chain but has also reduced risks where electronic components distribution is concerned.

So when we say “we’ve come a long way,” that is an understatement.

To learn more about Converge’s global presence, history or service offerings, please contact us at